Contact us

We can imagine that you still have one or more questions when buying an alarm system. AJAX ALARM is the place to get advice, buy and service the best wireless alarm systems available worldwide. Contact us for expert advice.

You can contact us during the week via : Email or WhatsApp.

Do you have a question about the installation of your alarm system? If so, please quote your invoice number.

Send us an email

Electrone installs a wide range of Ajax systems to protect your home or business. If you are interested in our services, please do not hesitate to contact us.

Email

info@electrone.be

Phone

+32 694 906 36 - 069490636

Address

Rue Emile Royer 95: BE 0550 503 110, 7972 Quevaucamps Belgium

Frequently asked questions

How long does it take for my security system to be delivered?

Our standard delivery time is 2 to 5 working days, depending on location.

Are my safety products insured during transport?

Yes, all our shipments are fully insured against damage and loss in transit.

What is your return and exchange policy?

You may return or exchange products within 14 days, provided they are in original condition.

How can I change my delivery address for an order?

Please contact our customer service to change the delivery address quickly.

How can I track the status of my order?

After purchase, you will receive a tracking number that will enable you to follow the progress of your delivery.

How can I get technical assistance?

Our helpdesk is available by e-mail, phone or WhatsApp to answer all your technical questions.

What should I do if I've made a mistake entering my delivery address?

Please contact us immediately so that we can process the change before shipping the order.

Do all safety products arrive in a single parcel?

Account

Products

Services & Subscriptions

Ready-to-Use Kits

Base Stations & Repeaters

Intrusion Detection & Sirens

Video surveillance

Fire Detection

Flood Prevention

Smart Home

Controls & Accessories

Contact us

Send us an email

Email

Phone

Address

Our standard delivery time is 2 to 5 working days, depending on location.

Yes, all our shipments are fully insured against damage and loss in transit.

You may return or exchange products within 14 days, provided they are in original condition.

Please contact our customer service to change the delivery address quickly.

After purchase, you will receive a tracking number that will enable you to follow the progress of your delivery.

Our helpdesk is available by e-mail, phone or WhatsApp to answer all your technical questions.

Please contact us immediately so that we can process the change before shipping the order.

Whenever possible, we combine products into a single package. Bulky or heavy items can be shipped separately.

Join our newsletter

Buy More

Buy More

Buy More

Information

Copyright 2025 © Ajaxalarme.be
Licensed as a company for alarm and camera systems by the Minister of the Interior under KBO 0550.503.110

Contact us

Contact us

Send us an email

Email

Address

Frequently asked questions

Our standard delivery time is 2 to 5 working days, depending on location.

Yes, all our shipments are fully insured against damage and loss in transit.

You may return or exchange products within 14 days, provided they are in original condition.

Please contact our customer service to change the delivery address quickly.

After purchase, you will receive a tracking number that will enable you to follow the progress of your delivery.

Our helpdesk is available by e-mail, phone or WhatsApp to answer all your technical questions.

Please contact us immediately so that we can process the change before shipping the order.

Whenever possible, we combine products into a single package. Bulky or heavy items can be shipped separately.

Login